People First

Organizations have never changed as much as they do today. Restructuring, digital transformations, mergers: change has become the norm. Yet 60 to 70 percent of transformation projects fail-not because of a lack of strategy, but because the human dimension is underestimated.This book is based on a simple conviction: you don't change an organization the way you update software. You change real people-with their fears, their resistance, and their strengths. That is precisely where everything hinges.Structured in three parts, it first explores the foundations of social relationships within organizations (work environment, culture, dialogue, well-being, CSR), then organizational change in all its dimensions: theoretical models, resistance, conflicts, and leadership. The final, practical section offers a toolkit, conflict management methods, and seven concrete case studies.Drawing on the leading authors in the field (Lewin, Kotter, Schein, Savall, Bridges, Fisher) and a humanistic approach to management, this guide is intended for students, managers, and HR professionals tasked with facilitating change without sacrificing those who are experiencing it.

Organizations have never changed as much as they do today. Restructuring, digital transformations, mergers: change has become the norm. Yet 60 to 70 percent of transformation projects fail-not because of a lack of strategy, but because the human dimension is underestimated.This book is based on a simple conviction: you don't change an organization the way you update software. You change real people-with their fears, their resistance, and their strengths. That is precisely where everything hinges.Structured in three parts, it first explores the foundations of social relationships within organizations (work environment, culture, dialogue, well-being, CSR), then organizational change in all its dimensions: theoretical models, resistance, conflicts, and leadership. The final, practical section offers a toolkit, conflict management methods, and seven concrete case studies.Drawing on the leading authors in the field (Lewin, Kotter, Schein, Savall, Bridges, Fisher) and a humanistic approach to management, this guide is intended for students, managers, and HR professionals tasked with facilitating change without sacrificing those who are experiencing it.